PRIVACY POLICY — THE ADVENT MESSAGE

PDPA NOTICE AND PRIVACY POLICY

Introduction

It is extremely important to us to ensure that you not only have a pleasant experience with The Advent Message, but also that you feel comfortable and safe while doing so. This Privacy Policy supplements our Terms and Conditions and explains how we handle information collected and received in the course of your use of our websites and services (collectively, the “Services”). It also governs the collection, use and disclosure of your information.

Information we collect and receive

We may collect and receive information from you in the following situations:

When you choose to connect your Account with an external third-party service or application, such as Facebook or Google.
When you use the features and functions available on our Services, for example, by interacting with through our chat or instant messaging feature or transacting with other users.
If you contact us, for example, with a query or to report a problem.
When you register for a survey, campaign, contest and/or lucky draw with us.
When you interact with us offline or through an external third party.

You are under no obligation to provide the information to us. However, if you choose to withhold the information or to revoke permission for us to receive the information, we may be unable to provide certain aspects of our Services to you.

By providing us with any information relating to a third party (e.g. information of your spouse, children, parents, and/or employees), you represent to us that you have validly obtained the consent of the third party to provide us with their information for the respective purposes.

We may collect and receive the following information. Please note that not all of our Services collect all of the information listed below:

Account credentials such as username.
Information such as name, gender, address and mobile number.
Location information such as personal address or meet-up location.
Any other information disclosed by you in any of the above-mentioned methods and/or through the use our Services.
Aggregate data collected through the use of our Services.

Why we collect the information and how we use it

We may use the information collected and received from you for the following purposes:

To verify your identity, update our records.
Provide our Services and customise the content shown to you.
Develop, operate, improve, deliver and maintain our Services.
To process transactions.
To process or arrange payment.
To process or resolve any dispute arising from or in connection with any transactions, in accordance with our Terms of Service.
Responding to your queries and resolving complaints.
To facilitate, confirm and/or provide updates or notifications in relation to any transactions.
Carry out polls, surveys, analysis and research on how our Services are being used and how we can improve them.
To facilitate your participation in any contest and/or event.
To send you marketing and/or promotional materials on the latest products or carefully selected third parties. These updates will be sent by email and/or through push notifications and you can choose to unsubscribe from these marketing communications via the link in the email you have received. These marketing communications may also be communicated to you through text messages and/or voice calls if you have indicated that you wish to receive such updates through these methods.

Who we share your information with:

We may share information about you in the following ways:

We may share the information with our potential partners, investors and other parties with a view to a potential business partnership, collaboration, joint venture or otherwise in furtherance of our business.
We may share any information collected in accordance with this Privacy Policy with: (i) governmental and other regulatory authorities or the courts in any jurisdiction; (ii) any third-party claimants or potential third-party claimants; or (iii) your card issuing bank, financial institution and/or payment service provider, to process or resolve dispute arising from or in connection with a transaction using our Services.
In addition to other information described in this Privacy Policy, we may collect and share with third party data management platforms or advertising and analytics partners precise location information. This location information may be used by itself, aggregated, or combined with mobile identifiers (such as IDFAs and Android IDs), and shared with third parties for purposes related to advertising, analytics, attribution (e.g., measuring ad performance), analytics and market research. We have included the links to their privacy policies below.
We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or crime or to protect our Services or the rights, property, or personal safety of any person.

We respect your privacy, and we will not sell your personal information to any third party. We may disclose data and aggregate statistics about users of our Services and sales to prospective partners, advertisers, sponsors and other reputable third parties in order to describe our Services, deliver targeted advertisements or for other lawful purposes, but these data and statistics will not include information which can be used to identify you.

Transfer of information

By using our Services, you authorise us to use your information for the purposes mentioned above. We will ensure that your information is transferred in accordance with this Privacy Policy and protected in accordance with applicable laws on personal data protection (including, but not limited to, the Personal Data Protection Act 2010 of Malaysia).

Protecting your information

The security of your information is important to us. We have security measures in place to protect against the loss, misuse and alteration of information under our control. We also follow generally accepted industry standards to protect the information transmitted to us over the Internet, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Tracking technologies

We may use tracking technologies on our Services. This enables us to understand how you use our Services which, in turn, helps us to provide and improve our Services. However, the tracking technologies do not access, receive, or collect information which can be used to identify you. We have listed below some examples of the tracking technologies used on our Services:

Cookies. A cookie is a small data file sent from a website to your browser that is stored on your device. Cookies are used for a number of purposes, including to display the most appropriate content based on your interests and activity on our Services, estimate and report our Service's total audience size and traffic, and conduct research to improve our Services. We may also partner with selected third-party vendors such as Google Analytics to allow tracking technologies and remarketing services on our Platforms through the use of first party cookies and third-party cookies for such purposes. You can configure your device's settings to reflect your preference to accept or reject cookies. If you reject all cookies, you will not be able to take full advantage of our Services. Flash cookies. We use Flash cookies (a.k.a local shared objects or LSOs) to store some of your viewing preferences on our Services. These are used to collect and store information, but differ from browser cookies in the amount, type and manner in which data is stored.

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and all changes will be posted here. If we believe that the changes are material, we will notify you of the changes by posting a notice on our Services or by email. You are responsible for reviewing the changes which we make this Privacy Policy. Your continued use of our Services constitutes your acceptance of the updated Privacy Policy.

Third party sites and resources

Our Services may, from time to time, contain links to external sites or resources which are operated by third parties. We have no control over the content and privacy practices of such sites or resources. You are advised to review the privacy policies of these sites and resources operated by third parties and understand how your information may be used by those third parties.

If you have any questions, complaints, concerns, or comments on our Privacy Policy, we welcome you to contact us by sending an email. Your indication at the subject header would assist us in attending to your email speedily by passing it on to the relevant staff in our organisation. For example, you could insert the subject header as "Personal Data".

Conflict

Please kindly note that where this Privacy Policy has been translated to any other non-English language, in the event of any inconsistencies in the meaning of any provision of the English language text of this Privacy Policy, the English language text shall prevail.